Wove International · Households Design Benchmark & Evidence Review
Competitive benchmark · sourced

Creating a household — and where the accounts come from

How leading wealth platforms let advisors group related clients, and what our two source documents already decide about accounts.

Prepared forProduct & Design leadership
ScopeCreate / group a household
Sources8 platforms · PRD · Miro board
DateAugust 2026
01 — In brief

The short version

A household is one of two things, and you have to pick which before anything else makes sense. It is either a relationship group — who is related to whom, and who may service them — or an account-aggregation group — which accounts roll up for reporting and fees. The best platforms carry both, but lead with one. Wove’s PRD leads with the relationship group and auto-derives the aggregation behind it; that hybrid is precisely what Salesforce Financial Services Cloud and Orion do together.

On the question that keeps surfacing — what happens to the accounts when I add existing clients? — every serious platform agrees, and so do our own two documents: you group people who already own accounts; you do not recreate the accounts. Existing accounts follow the client into the household automatically; you only open a new account when a member doesn’t have one yet, and that is a separate flow. Section 04 lays out the evidence.

Two capabilities separate best-in-class from the rest and are currently gaps for Wove: auto-suggested households (proposed from shared surname/address) and fee householding (aggregating balances to reach lower fee breakpoints). Both are treated as core elsewhere. Conversely, Wove’s “grouping is not permission” stance is exactly where the banking-grade platforms have landed — an area where lighter CRMs are weaker.

02 — The decision underneath everything

Two meanings of “household”

The creation experience is downstream of the model. Choose the model, and the entry points, roles, rollups and permissions follow.

ModelWhat it isWho leads with it
Relationship group A container grouping people and their accounts for servicing, reporting, fees and permissions. “Who is related, and who can service them.” Salesforce FSC · Wealthbox · Redtail · Practifi · eMoney · banking party models
Account-aggregation group A grouping of accounts / entities for consolidated performance, AUM and billing. “Which accounts roll up.” Addepar · Orion · SS&C Black Diamond · Envestnet Tamarac

Wove sits in the first model — a relationship group — but creating one auto-spawns a locked Nexus consolidation for the second. The relationship is the master; the consolidation is derived.

03 — The field

How each platform creates a household

Salesforce Financial Services Cloud

Relationship group
Create
Guided “New Group” flow, from the Actionable Relationship Center graph, or automated via Salesforce Flows (e.g. auto-create on prospect→client conversion). No drag-drop; auto-householding is configured automation, not default.
Model
A business-account record (record-type “Household”) + a party relationship group; members are person-accounts linked by account-contact relationships. Each person has one Primary Group — financials roll up to that group only.
Roles
Standardised, bidirectional Party Role Relationships: Primary Member, Decision Maker, Dependent, Trustee, Beneficiary, POA, CPA.
Entitlements
Membership does not widen access. Explicit via sharing rules + Compliant Data Sharing (participant roles, read vs read/write); spouse/dependent access advised to be gated on documented consent.
Fees
Not native (FSC is CRM, not a biller).

Addepar

Aggregation group
Create
Groups created via UI or Groups API; existing entities are attached as members. Sub-groups nest (family → branch → individual).
Model
A group is “a collection of entities.” Ownership is modelled separately as edges in the Financial Graph — owner→owned with percentage look-through, up to individual/entity/family level. Best-in-class for UHNW trusts & holding companies.
Entitlements
Groups double as an access-control container; reporting-first rather than servicing-permission-first.
Fees
Not Addepar’s function (analytics/reporting).

Orion  ·  Envestnet Tamarac

Billing / reporting unit
Create
Household groups define which accounts aggregate for billing; often created from the CRM (“Create Household” button) and drive the bill-generation wizard.
Model
Account-aggregation / billing grouping; accounts (and sleeves) belong to the household.
Fees
Fee householding is first-class — aggregate accounts to reach lower tiered breakpoints. Real commercial mechanics (Orion charges per account/sleeve under $100K).
Direction
Orion’s 2026 Unified Managed Household (UMH) roadmap: household-level portfolio management, tax-aware coordination, personalisation across the whole household.

eMoney Advisor  ·  MoneyGuide

Planning unit
Create
Household is built on Client + Co-Client during client setup — not a separate step. With a spouse, the Head of Household is the “main” client and the plan centres on them.
Model
The household is the plan boundary (shared goals, cash flow, retirement income), not a billing or permission construct.
Entitlements
Scoped at plan level (advisor ↔ client), not enterprise entitlements.

Avaloq · Temenos · Objectway · FNZ · SEI

Banking-grade party model
Create
Grouping at the party level (core-banking lineage) via relationship-manager workplaces; family-office / UMH framing rather than a CRM “household.”
Model
Party & relationship model. SEI added UMH (via LifeYield) to run one model across multiple household accounts; FNZ unites banking + wealth + family-office; Objectway targets enterprise configurability.
Entitlements
Explicitly managed — Temenos exposes dedicated entitlements APIs (view/approve/manage). Access is granted, never implied by grouping.
Caveat
Creation-UX and data-model internals are gated; these claims are marketing/press-level and lower-confidence.

Wealthbox · Redtail · Practifi

CRM householding
Create
A household is “family members, typically under the same address.” You create it by relating existing contacts; accounts belong to individual contacts and link in.
Roles
Family roles (head of household, spouse, dependent). Taxonomy varies by product.
Auto-suggest
Unverified — described as “same address,” but no source confirms automated auto-householding by surname/address.
Portability
Household model is not standardised — Wealthbox flags that household relationships & address fields differ from Redtail, requiring remapping on migration.
04 — The live question, resolved

When I add existing clients, what happens to the accounts?

This is answered the same way by the benchmark and by our own two source documents. The create-household step has no accounts field on purpose.

“Account creation is independent and not within the Household.”Ravi Chadda · PRD review comment #13

Path 1 · Existing client → accounts auto-populate

A

The system gathers the accounts the household’s members already own and consolidates them automatically — you never re-attach them.

“Once a household is created — a Nexus Portfolio (Account consolidation) will be created and exposed in the Household UI… Scope of Account valuations is the Household Parties that have an owner role on accounts.”PRD FR-11 · Ravi comments #5 & #15

The advisor then curates: “An advisor can exclude any of these accounts and add them back in” (comment #16). The linking flow even “confirms account visibility impact” on save (PRD §7, Flow 1) — it shows which accounts will surface, filtered by entitlements; it does not create them.

Path 2 · New member, no account yet → open one, separately

B

For household-first onboarding, or any member without a relevant account, you open an account through a distinct flow (board story H-5.2). The relationship pre-fills the account type.

“Relations — useful for information purpose & creating accounts with default relations (Joint / JISA / Trust).”Ravi Chadda · PRD review comment #12

Hard rule reinforcing that accounts pre-exist and are linked, not born in the household: “Exec code for the Household should be the same as the underlying linked accounts” (comment #2).

You include…Accounts behaviour
An existing clientTheir existing accounts auto-appear in the household’s consolidated view — by ownership, entitlement-filtered. Nothing to add.
A new member / no account yetYou open an account afterwards via the separate flow; the relation pre-fills the type.
EitherAdvisor can include / exclude any underlying account from the rollup.

The benchmark agrees

This is a universal pattern, not a Wove choice: across FSC, Addepar, Orion and Tamarac, the create flow is “add existing entities/contacts/accounts into a group” — accounts stay owned by the individual client/entity and are linked, never recreated. Addepar goes furthest, modelling ownership as graph edges with percentage look-through — the right reference for Alpheya’s UHNW trust and holding-company structures.

05 — What everyone does

Cross-platform patterns

Two entry pointsA guided “New household” wizard and creation in-context (from a relationship graph or a client/CRM record). They almost always coexist.
Group, don’t recreateExisting clients bring their accounts; you add existing entities into a group. (See §04.)
Standard-ish rolesHead/primary, spouse, dependent, trustee, beneficiary, POA recur — but bidirectional relationships (FSC) vs simple labels (CRMs) differ.
Fee householdingFirst-class and commercial — but only on billing platforms (Orion, Tamarac). CRMs and planning tools don’t do it.
Grouping ≠ accessFSC (Compliant Data Sharing) and banking platforms (entitlement APIs) grant record access separately, often gated on documented consent.
UMH convergenceOrion, SEI and Envestnet are all moving the household from a reporting/billing unit toward the primary unit of portfolio management.
06 — For Wove / Alpheya

Where we stand, and what to close

✓

On par: link existing → accounts follow, roles, servicing team, currency

Our create flow matches FSC and the banking-grade party models. The account-population behaviour (§04) is already correct in the documents.

✓

Ahead: grouping is not permission

Our explicit-entitlement stance mirrors Avaloq/Temenos and FSC’s Compliant Data Sharing — and is stronger than lighter CRMs where householding often widens visibility. Well suited to MENA/UK data-protection needs.

✓

Worth adopting: ownership as a graph

Addepar’s percentage look-through ownership (not a flat member list) is the right model for UHNW trusts and holding companies — relevant to the PRD’s open question on Organisations as members.

!

Gap  Auto-suggested households

Best-in-class propose households from shared surname/address to cut manual creation. We create fully manually. (Note: even the CRMs’ auto-suggest is unverified — so a modest, evidence-based version is a genuine differentiator.)

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Gap  Fee householding / breakpoints

Treated as core by US wealthtech (Orion, Tamarac) with real revenue mechanics. Our PRD defers fees (H-8.2). Worth a conscious decision, not a silent omission.

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Watch  UMH is the direction of travel

The household is becoming the unit of portfolio management, not just reporting. Our locked-Nexus-consolidation is a first step; the strategic question is whether Wove follows the UMH curve.